As an auto sales company, it is your mission to ensure that every customer that walks out of your door is satisfied. You know that going the extra mile is the best way to accomplish this goal. Although it might sound like a minor factor, providing each of your customers with a temporary license plate bag is one small, practical way that you can send a great message.
Thoughtful Gesture
Again, great customer service is all about doing more than the bare minimum. More than the customer expects. At the end of the sales transaction, the average customer will only expect that you hand over their temporary license plate.
They will not necessarily expect you to go the extra mile and ensure that their plate is protected. A temporary license plate bag essentially safeguards the plate from the elements outside, and it is an overlooked, but highly effective enhancement for any temporary license plate. Whether the plate is installed on the exterior of the vehicle or inside, the plate can add a heightened, and necessary level of protection to keep this legal document safe.
This type of service will not go unnoticed by your customers. As a result, when they need to purchase another vehicle in the future, they will undoubtedly think about your dealership as a location that cares about the customers.
Minimize Extra Work
Temporary tags are printed on a thick paper, and their information is generally filled in with a marker. In some climates, the tag will hold up just fine until the official tag is ready. However, in rainy or humid climates, the information on the tag can start to fade.
When the information becomes illegible, the customer is more likely to contact you about a replacement tag. In some instances, you may be able to accommodate this request, but in some states, the law may forbid issuing a replacement plate. Whatever the case, these customers will continue to call you about the problem until they are satisfied, and as a result, it may take your team from other pressing matters.
The protection bag keeps the temporary plate protected until the official plate is received and most importantly, keeps your staff from having to deal with the matter.
Remember, it is all about ensuring that the customer is satisfied so that they think of your dealership first when it comes to repeat business. Consider investing in temporary license plate bags for your business.
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